Emergency Police Dispatcher: Critical 911 Communications

Regional 911 Intake Solutions; Mapleton (IA); On-site; USD 50,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Mapleton, IA is seeking Police Dispatchers to support law enforcement operations. Responsibilities include receiving requests for assistance, documenting details, assigning calls to officers, monitoring radio traffic, and coordinating with other emergency services.

Qualified candidates typically have a high school diploma or equivalent, strong typing and communication skills, and may require background screening and security training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing, listening, multitasking, and clear radio communication are essential.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Mapleton, IA is seeking Police Dispatchers to support law enforcement operations. Responsibilities include receiving requests for assistance, documenting details, assigning calls to officers, monitoring radio traffic, and coordinating with other emergency services.

Qualified candidates typically have a high school diploma or equivalent, strong typing and communication skills, and may require background screening and security training.