Emergency Communications Dispatcher

SMGHA Nevada, LLC; United States; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Career growth programs

Job summary

SMGHA Nevada, LLC is seeking a Dispatch Operator to manage calls and emergency communications effectively. This position involves maintaining constant contact with security personnel and accurately documenting all relevant transmissions and requests for assistance.

The ideal candidate will possess strong communication skills, a high school diploma, and prior experience in customer service or dispatch roles. Competitive pay and benefits are provided to support your growth.

Qualifications

• Must be at least 21 years of age.
• Ability to obtain and maintain a government-issued ID.
• Experience in receiving and processing customer service calls.

Responsibilities

• Receives and dispatches calls and messages.
• Maintains contact with Security Officers.
• Keeps daily computerized logs of calls.
• Monitors alarm systems and emergency situations.

Skills

Customer service experience

Problem-solving skills

Communication skills

Multi-tasking

Ability to handle stress

Education

High School Diploma or GED

Tools

Microsoft Office

RiMS computer-aided dispatch software

Motorola radio equipment

Job description

SMGHA Nevada, LLC is seeking a Dispatch Operator to manage calls and emergency communications effectively. This position involves maintaining constant contact with security personnel and accurately documenting all relevant transmissions and requests for assistance.

The ideal candidate will possess strong communication skills, a high school diploma, and prior experience in customer service or dispatch roles. Competitive pay and benefits are provided to support your growth.