Emergency Communications Dispatcher

Hudson and Associates, LLC; St. Louis (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Dispatcher to manage communications and coordinate activities efficiently. This vital role involves answering calls, dispatching work orders, and ensuring customer satisfaction through effective communication. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressure. Join a team where your contributions will directly impact service performance and operational success. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of customer service experience preferred.

Responsibilities

• Dispatch work orders to Field Technicians and Collectors in a timely manner.
• Document all dispatch and field activities accurately.
• Assist administrative team with daily tasks and special projects.

Skills

Excellent communication skills

Customer Service Focused

Attention to Detail

Basic Computer Skills

Dependable

Calm and Mature demeanor

Maintains Professionalism

Basic Job Knowledge

Productive

Knowledgeable of Basic Safety

Education

High School Diploma or equivalent

1 year administrative experience

1 year customer service experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An established industry player is seeking a dedicated Dispatcher to manage communications and coordinate activities efficiently. This vital role involves answering calls, dispatching work orders, and ensuring customer satisfaction through effective communication. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressure. Join a team where your contributions will directly impact service performance and operational success. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you.