Emergency Communications Dispatcher

National Public Safety Careers; Saint Paul (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is recruiting for Public Safety Dispatchers and Telecommunicators in Yabucoa, Puerto Rico. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, and mapping systems.

The position emphasizes accurate typing, active listening, and clear communication, with certifications depending on the jurisdiction’s standards. Training and background checks are required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Job description

National Public Safety Careers is recruiting for Public Safety Dispatchers and Telecommunicators in Yabucoa, Puerto Rico. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, and mapping systems.

The position emphasizes accurate typing, active listening, and clear communication, with certifications depending on the jurisdiction’s standards. Training and background checks are required.