Emergency Communications Dispatcher

National Public Safety Careers; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator candidates for opportunities in Yabucoa. You will manage emergency and nonemergency requests, verify incident locations, classify and prioritize calls, and operate CAD, telephone, mapping, and radio systems to coordinate responders.

The role emphasizes accurate data entry, situational awareness, and adherence to agency procedures, with potential shifts including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Job description

National Public Safety Careers is seeking Public Safety Dispatcher / Telecommunicator candidates for opportunities in Yabucoa. You will manage emergency and nonemergency requests, verify incident locations, classify and prioritize calls, and operate CAD, telephone, mapping, and radio systems to coordinate responders.

The role emphasizes accurate data entry, situational awareness, and adherence to agency procedures, with potential shifts including nights, weekends, and holidays.