Public Safety Dispatcher: Critical Emergency Telecommunicator

National Public Safety Careers; Seattle (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Yabucoa, PR. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, mapping, and telephone systems.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication. Shifts may include nights and weekends; training is provided.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication skills.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

Computer-aided dispatch (CAD)

Radio systems

Mapping systems

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Yabucoa, PR. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, mapping, and telephone systems.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication. Shifts may include nights and weekends; training is provided.