Emergency Communications Dispatcher — Public Safety

National Public Safety Careers; Louisville (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Yabucoa. The role combines communication, technology, and careful decision-making to handle emergency and nonemergency requests and keep callers and responders informed.

Responsibilities include operating CAD, radio and mapping systems, verifying locations, and coordinating responses while adhering to agency procedures.

Qualifications

• A high school diploma or equivalent is commonly required.
• Typing accuracy, active listening, and multitasking are essential.
• Certifications depend on the service area and jurisdiction.

Responsibilities

• Handle emergency and nonemergency requests for public safety.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma

Tools

CAD

Radio systems

Mapping systems

Telephone systems

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher/Telecommunicator in Yabucoa. The role combines communication, technology, and careful decision-making to handle emergency and nonemergency requests and keep callers and responders informed.

Responsibilities include operating CAD, radio and mapping systems, verifying locations, and coordinating responses while adhering to agency procedures.