Emergency Communications Specialist

National Public Safety Careers; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks a qualified Public Safety Dispatcher/Telecommunicator in Yabucoa. You will process emergency and nonemergency requests, verify locations, and classify incidents according to procedures.

You will operate CAD, telephones, mapping, and radio systems to coordinate responders. Applicants should have accurate typing, active listening, and clear communication, with the ability to switch between tasks.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Job description

National Public Safety Careers seeks a qualified Public Safety Dispatcher/Telecommunicator in Yabucoa. You will process emergency and nonemergency requests, verify locations, and classify incidents according to procedures.

You will operate CAD, telephones, mapping, and radio systems to coordinate responders. Applicants should have accurate typing, active listening, and clear communication, with the ability to switch between tasks.