Emergency Communications Dispatcher – Public Safety

National Public Safety Careers; Miami (FL); Presencial; USD 40 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance resources

Resumo da oferta

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Yabucoa. The role combines incident information management with dispatch responsibilities across police, fire, EMS, or mixed assignments.

Candidates must demonstrate strong typing, listening, and communication skills while handling high-stress calls. The position requires navigating CAD, radio, mapping, and phone systems, with varying shifts, nights, weekends, holidays, and overtime depending on staffing and

Qualificações

• High school diploma or equivalent required.
• Accuracy in typing, active listening and clear communication essential.
• Ability to switch between tasks and follow procedures.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conhecimentos

Typing

Active listening

Clear communication

Multitasking

Formação académica

High school diploma

Ferramentas

CAD systems

Radio systems

Phone systems

Descrição da oferta de emprego

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators in Yabucoa. The role combines incident information management with dispatch responsibilities across police, fire, EMS, or mixed assignments.

Candidates must demonstrate strong typing, listening, and communication skills while handling high-stress calls. The position requires navigating CAD, radio, mapping, and phone systems, with varying shifts, nights, weekends, holidays, and overtime depending on staffing and