Emergency Communications Dispatcher

National Public Safety Careers; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join an agency in Yabucoa, PR, performing call taking, police and fire dispatch, and medical dispatch as assigned. The role requires precise typing, active listening, and the ability to shift between tasks while following established procedures.

Typical work includes nights, weekends, holidays, rotating shifts, and potential overtime during staffing shortages or major emergencies, with a strong emphasis

Qualifications

• High school diploma or recognized equivalent required.
• Typing accuracy, active listening, clear communication skills.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to join an agency in Yabucoa, PR, performing call taking, police and fire dispatch, and medical dispatch as assigned. The role requires precise typing, active listening, and the ability to shift between tasks while following established procedures.

Typical work includes nights, weekends, holidays, rotating shifts, and potential overtime during staffing shortages or major emergencies, with a strong emphasis