Emergency Communications Dispatcher

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 38,000 - 50,000; Full time

Job summary

The Commonwealth of Pennsylvania's Pennsylvania State Police in Greensburg is seeking a Police Communications Operator to support public safety through rapid information flow between the public and law enforcement. You will handle emergency and non-emergency calls, dispatch Troopers, and coordinate with fire, EMS, towing, and PennDOT.

This full-time role involves rotating shifts, limited telework, and on-the-job training to learn procedures and policies.

Qualifications

• Two years of experience with two-way radio, multi-line telephones, or CAD systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Completion of 60 college credits; or an equivalent combination of experience and training.

Responsibilities

• Receive calls from the public and 911 operators, gather details, determine response needs, and prioritize incidents.
• Dispatch Troopers, relay incident information, and coordinate with police, fire, ambulance, towing, and PennDOT.
• Use computer programs to research, access, and maintain records, and update electronic incident systems.

Skills

Two-way radio

Multi-line telephone

Computer aided dispatch

Computer systems entry

Education

60 college credits

Job description

The Commonwealth of Pennsylvania's Pennsylvania State Police in Greensburg is seeking a Police Communications Operator to support public safety through rapid information flow between the public and law enforcement. You will handle emergency and non-emergency calls, dispatch Troopers, and coordinate with fire, EMS, towing, and PennDOT.

This full-time role involves rotating shifts, limited telework, and on-the-job training to learn procedures and policies.