Emergency Communications Dispatcher

Public Safety Dispatch Network; Greencastle (Franklin County); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Safety Dispatch Network seeks Police Dispatchers to support law enforcement operations in Greencastle, PA. You will receive emergency and nonemergency requests, document locations and details, assign calls, monitor status, and relay updates to officers.

A high school diploma is commonly required; entry-level training may be provided. The job may involve nights, weekends, holidays, and overtime based on staffing.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Clear spoken communication

Education

High school diploma

Tools

CJIS access

Job description

Public Safety Dispatch Network seeks Police Dispatchers to support law enforcement operations in Greencastle, PA. You will receive emergency and nonemergency requests, document locations and details, assign calls, monitor status, and relay updates to officers.

A high school diploma is commonly required; entry-level training may be provided. The job may involve nights, weekends, holidays, and overtime based on staffing.