Emergency Communications Dispatcher

Ak-Chin Indian Community; Maricopa (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Vacation & sick leave

Health benefits (medical/dental/vision

401k

Short/Long-term disability

14 holidays

Job summary

Ak-Chin Indian Community Police Department is seeking a Communications Officer to receive and dispatch calls for police, fire, and EMS. The role requires evaluating calls, maintaining radio contact, and entering data into Spillman and related systems.

Regular rotations include nights, weekends, and holidays. The position demands high stress tolerance, multitasking, and the ability to communicate clearly with the public and field personnel.

Qualifications

• Requires high school diploma or GED.
• Must obtain Emergency Medical Dispatch Certification within 1 year of hire.
• Must obtain ACJIS certification within 6 months of hire.
• Valid Arizona driver's license required.
• Background check successfully completed.

Responsibilities

• Answer and evaluate incoming calls for police or fire/EMS, determine urgency.
• Remember details and apply procedures under stressful conditions.
• Enter and retrieve information from Spillman, CAD, and ACJIS databases.
• Provide information to the public about department services and reports.
• Monitor alarm system and coordinate response when activated.
• Communicate with on-call personnel and other agencies as needed.
• Maintain reference materials and stay informed on laws and department procedures.
• Follow written and verbal instructions.

Skills

Communication

Multitasking

Decision making

Emergency dispatch

Radio procedures

Education

High school diploma/GED

Tools

Spillman

CAD

ACJIS

Job description

Ak-Chin Indian Community Police Department is seeking a Communications Officer to receive and dispatch calls for police, fire, and EMS. The role requires evaluating calls, maintaining radio contact, and entering data into Spillman and related systems.

Regular rotations include nights, weekends, and holidays. The position demands high stress tolerance, multitasking, and the ability to communicate clearly with the public and field personnel.