Emergency Communications Dispatcher

Black Hawk County; Iowa; Vor Ort; USD 34.000 - 52.000; Vollzeit

Zusammenfassung

The Black Hawk County Consolidated Communications Center is seeking a Communications Dispatcher to operate PBX, radio and telephone consoles to receive and dispatch emergency information and personnel. You will type forms, maintain call logs, and follow sheriff's office procedures under supervision of the Center's Director.

A high school diploma or GED is required. At least 6 months related experience is preferred.

Qualifikationen

• Must have a high school diploma or GED.
• Typing speed at least 30 wpm with accuracy.
• Excellent written and verbal communication skills.
• Ability to obtain NCIC/CJIS certification within 6 months.
• Complete CTAP and Iowa system certifications within 6 months.
• Residency within 30 minutes of Waterloo office within 6 months.

Aufgaben

• Operate PBX, radio, and telephone consoles to receive and dispatch emergency information.
• Maintain log of telephone and radio calls and type forms.
• Maintain knowledge of sheriff's office practices and procedures.
• Work under supervision of the Director of the Consolidated Communications Center.
• Possess ability to pass background checks and work with public safety personnel.

Kenntnisse

Typing 30 wpm

Excellent communication

Computer proficiency

Discretion/confidentiality

Stress management

Ausbildung

High school diploma or GED

Tools

NCIC/CJIS certification

CRT/teletype system

Control Terminal Agency Training

Iowa system certification

Jobbeschreibung

The Black Hawk County Consolidated Communications Center is seeking a Communications Dispatcher to operate PBX, radio and telephone consoles to receive and dispatch emergency information and personnel. You will type forms, maintain call logs, and follow sheriff's office procedures under supervision of the Center's Director.

A high school diploma or GED is required. At least 6 months related experience is preferred.