Emergency Communications Dispatcher – 911/Law Enforcement

Highland County Sheriff's Office; Kentucky; On-site; USD 38,000 - 48,000; Full time

Job summary

The Highland County Sheriff’s Office is seeking a Communications Officer to perform dispatch duties for 911, fire/EMS, and law enforcement. You will handle public inquiries, monitor radio traffic, and coordinate responses to incidents and emergencies.

This position is a civil service role under state requirements with responsibilities to operate LEADS/CAD systems and maintain accurate records. A High School diploma, LEADS certification, and a valid Ohio driver’s license are required.

Qualifications

• High school diploma or equivalent required; LEADS certification preferred.
• Knowledge of emergency dispatch procedures and public safety operations.
• Ability to operate multiple communication systems under pressure.
• Strong written and verbal English communication skills.

Responsibilities

• Performs dispatcher duties for 911, fire/EMS and law enforcement responses.
• Handles walk-in complaints and public inquiries related to crime reporting.
• Operates radio, CAD, LEADS and auxiliary aids for hearing-impaired patrons.
• Maintains records, monitors radio traffic, and coordinates with other agencies.

Skills

Law Enforcement procedures

State and local laws

Public relations

Basic computer skills

Reading and writing English

High-stress handling

Education

High School Degree, GED, or equivalent

LEADS Certification

Valid Ohio Driver's License

Tools

Power 911/CAD System

LEADS System

Radio/teletype operations

Job description

The Highland County Sheriff’s Office is seeking a Communications Officer to perform dispatch duties for 911, fire/EMS, and law enforcement. You will handle public inquiries, monitor radio traffic, and coordinate responses to incidents and emergencies.

This position is a civil service role under state requirements with responsibilities to operate LEADS/CAD systems and maintain accurate records. A High School diploma, LEADS certification, and a valid Ohio driver’s license are required.