Emergency Communications Dispatcher

City-of-Greenville,-Nc-1; Greenville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Greenville's public safety communications center seeks a dispatcher to handle routine and emergency calls, enter calls into CAD, and relay information to officers. You will operate two-way radios, monitor traffic cameras, and maintain logs to support rapid response.

The role requires lifting the pace of work during emergencies, rotating 12-hour shifts including weekends, and compliance with certifications and background checks upon hire.

Qualifications

• High school diploma or GED, supplemented with some training in communications equipment.
• Six months to one year of experience in dispatching or related field; emergency communications preferred.
• Ability to type clearly and work rotating 12-hour shifts, including weekends.

Responsibilities

• Receive routine and emergency calls and relay information to public safety personnel.
• Enter calls for service into CAD and maintain communications logs.
• Operate two-way radio to contact police cars and other units; monitor cameras and security systems.
• Dispatch Police, Animal Protective Services, and monitor Fire/Rescue Officers; maintain officer locations.
• Collaborate with multiple agencies and monitor weather and patrol information.
• Complete tip sheets and perform related duties as assigned.

Skills

Emergency dispatch

Radio communications

Public safety

Customer service

Data entry

Log maintenance

Education

High school diploma or GED

Tools

Two-way radio

Computer-aided dispatch (CAD)

DCI/NIC information systems

Job description

City of Greenville's public safety communications center seeks a dispatcher to handle routine and emergency calls, enter calls into CAD, and relay information to officers. You will operate two-way radios, monitor traffic cameras, and maintain logs to support rapid response.

The role requires lifting the pace of work during emergencies, rotating 12-hour shifts including weekends, and compliance with certifications and background checks upon hire.