Telecommunicator

Built for the Badge; Greenville, Northern (NC, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Built for the Badge in Greenville, NC is seeking a Public Safety Dispatcher who can calmly manage emergency and non-emergency calls, assess incidents, and relay information to public safety personnel. Responsibilities include monitoring alarms and video surveillance, coordinating with police, fire and EMS, and delivering accurate customer service to the public.

A high school diploma or GED and some training in communications equipment are required; emergency communications experience is

Qualifications

• High school diploma or GED with training in communications equipment.
• Six months to one year of dispatching or radio communications experience.
• Emergency communications experience preferred.

Responsibilities

• Answer emergency and non-emergency calls and determine priority.
• Monitor alarms and video surveillance to assess situations.
• Relay information to public safety personnel in a timely manner.

Skills

Dispatching experience

Radio communications

Customer service

Education

High school diploma or GED

Tools

Communications equipment

Job description

Do you have a deep desire to serve and protect the citizens of Greenville? Then we invite you to join our team of first responders! You will play a critical role in answering emergency and non-emergency calls, monitoring alarms and video surveillance, and relaying important information to our public safety personnel. Your contributions will make a real difference in the lives of those you serve. Take the first step towards an exciting and rewarding career in public safety.

FLSA Status: Non-Exempt

Education and Experience:

• High school diploma or GED, supplemented with some training in the use of communications equipment; and
• Six months to one yearofexperiencein dispatching, conducting radio communications, providing customer service to thegeneral public, or in a relatedfield;
• Emergency communications experience preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Considerable knowledge of:

• the City streets, location of neighborhoods, and general layout of the City.

Good working knowledge of:

• the operatio