Emergency Communications Dispatcher

Regional 911 Intake Solutions; Dennisport (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Dennis Port, MA seeks Police Dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, document locations, and assign calls to officers to ensure rapid, safe responses. Training is available; prior dispatch experience or certifications may be required.

The role supports continuous operations with nights, weekends, and holidays, using radios, screens, and multiple displays to maintain precise incident records and coordination with agencies.

Qualifications

• High school diploma or equivalent required or training provided for entry level
• Must be able to type accurately and communicate clearly by radio
• Ability to learn jurisdictional geography and access to CJIS may require additional screening

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Dennis Port, MA seeks Police Dispatcher opportunities. Dispatchers handle emergency and nonemergency requests, document locations, and assign calls to officers to ensure rapid, safe responses. Training is available; prior dispatch experience or certifications may be required.

The role supports continuous operations with nights, weekends, and holidays, using radios, screens, and multiple displays to maintain precise incident records and coordination with agencies.