Emergency Communications Dispatcher

Regional 911 Intake Solutions; Hanson (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Hanson, MA to support law enforcement operations by handling calls and coordinating with officers. This role may involve telephone call taking, radio dispatch, and records-system duties as part of varied shifts.

Required is a high school diploma or GED, with training provided for entry-level positions. Typing accuracy, clear radio communication, and learning jurisdiction geography are essential.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Ability to type accurately and communicate clearly by radio.
• Learn jurisdictional geography and access to records systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Hanson, MA to support law enforcement operations by handling calls and coordinating with officers. This role may involve telephone call taking, radio dispatch, and records-system duties as part of varied shifts.

Required is a high school diploma or GED, with training provided for entry-level positions. Typing accuracy, clear radio communication, and learning jurisdiction geography are essential.