Public Safety Dispatcher: 24/7 Emergency Communications

Regional 911 Intake Solutions; Brant Rock (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking police dispatchers for opportunities in Ocean Bluff, MA. The role entails handling emergency and nonemergency requests, documenting incidents, and coordinating with officers to maintain safety.

Dispatchers work in a fast-paced environment, requiring accurate typing, clear radio communication, and the ability to manage multiple systems. Training may be provided, with potential shift work including nights and weekends.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level candidates.
• Must type accurately and understand spoken information.
• Ability to communicate clearly by radio and adapt to jurisdiction geography.
• Access to sensitive information may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Clear communication

Radio/phone liaison

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is seeking police dispatchers for opportunities in Ocean Bluff, MA. The role entails handling emergency and nonemergency requests, documenting incidents, and coordinating with officers to maintain safety.

Dispatchers work in a fast-paced environment, requiring accurate typing, clear radio communication, and the ability to manage multiple systems. Training may be provided, with potential shift work including nights and weekends.