Emergency Communications Dispatcher - Critical Police Support

Regional 911 Intake Solutions; West Barnstable (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in West Barnstable, MA is seeking Police Dispatcher opportunities. Dispatchers receive emergencies and nonemergencies, document locations and details, and assign calls to officers according to priority, ensuring timely communications and safety.

This role requires a high school diploma, accurate typing, clear radio communication, and multitasking. Training and security screening may be required, with work conducted at communications consoles using headsets and

Qualifications

• High school diploma or equivalent is commonly required.
• Candidates should be able to type accurately and understand spoken information.
• Learn jurisdictional geography and may require security screening for access to records systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Education

High school diploma

Job description

Regional 911 Intake Solutions in West Barnstable, MA is seeking Police Dispatcher opportunities. Dispatchers receive emergencies and nonemergencies, document locations and details, and assign calls to officers according to priority, ensuring timely communications and safety.

This role requires a high school diploma, accurate typing, clear radio communication, and multitasking. Training and security screening may be required, with work conducted at communications consoles using headsets and