24/7 Police Dispatcher — Emergency Communications

Regional 911 Intake Solutions; Charlton (MA); On-site; USD 46,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to receive emergency and nonemergency requests, document incidents, and assign calls to officers. You will work at a communications center in Charlton, MA, requiring sustained concentration, calm under pressure, and clear radio communication. A high school diploma is commonly required.

Training may be provided. You must type accurately, understand spoken information, and learn jurisdictional geography while maintaining confidential incident

Qualifications

• High school diploma commonly required; training may be provided.
• Ability to type accurately, listen carefully, and communicate clearly by radio.
• Willingness to learn jurisdictional geography and operate dispatch software.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communications

Clear spoken information

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to receive emergency and nonemergency requests, document incidents, and assign calls to officers. You will work at a communications center in Charlton, MA, requiring sustained concentration, calm under pressure, and clear radio communication. A high school diploma is commonly required.

Training may be provided. You must type accurately, understand spoken information, and learn jurisdictional geography while maintaining confidential incident