Emergency Communications Dispatcher (Training Provided)

Regional 911 Intake Solutions; East Orleans (MA); On-site; USD 48,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Massachusetts seeks Police Dispatcher opportunities in East Orleans. Dispatchers receive requests for police assistance, document locations, and coordinate with officers.

Training is provided; candidates should type accurately and communicate clearly by radio. The role may include night and weekend shifts, continuous operation, and responsibility for maintaining incident records and safeguarding sensitive information.

Qualifications

• High school diploma commonly required.
• Some agencies provide training for entry-level roles.
• Prior police dispatch experience or certifications can be helpful.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Clear communication

Multitasking

Geography awareness

Education

High school diploma

Police dispatch training

Tools

Radio equipment

Records systems

Job description

Regional 911 Intake Solutions in Massachusetts seeks Police Dispatcher opportunities in East Orleans. Dispatchers receive requests for police assistance, document locations, and coordinate with officers.

Training is provided; candidates should type accurately and communicate clearly by radio. The role may include night and weekend shifts, continuous operation, and responsibility for maintaining incident records and safeguarding sensitive information.