Emergency Communications Dispatcher

Regional 911 Intake Solutions; New Midway (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher professionals to handle emergency and nonemergency requests, document incidents, and assign calls to officers. You will monitor radio traffic and coordinate with agencies to ensure timely, accurate information flow.

The role requires strong typing, clear radio communication, and multitasking skills, with required background checks and potential security screening. Training is typically provided. Work shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent is commonly required or training provided for entry-level roles.
• Ability to type accurately and communicate clearly by radio.
• Candidates may need security screening and jurisdictional training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status and radio traffic; relay updates as needed.
• Coordinate with other agencies and maintain incident records.

Skills

Typing

Clear communication

Multitasking

Radio dispatch

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatcher professionals to handle emergency and nonemergency requests, document incidents, and assign calls to officers. You will monitor radio traffic and coordinate with agencies to ensure timely, accurate information flow.

The role requires strong typing, clear radio communication, and multitasking skills, with required background checks and potential security screening. Training is typically provided. Work shifts may include nights and weekends.