Emergency Communications Center Supervisor

Montgomery Personnel; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid leave

RSA retirement program

Job summary

Montgomery Personnel in Montgomery, AL seeks a Dispatch Supervisor to lead the emergency communications center. You will oversee operators, manage CAD dispatching, and ensure accurate response instructions during all shifts.

The role requires typing 35 wpm, strong communication skills, and at least 4 years in 911 dispatch or similar. This 24/7 position offers competitive benefits and paid time off.

Qualifications

• High School diploma or GED required.
• Minimum four (4) years of combined emergency and non-emergency 9-1-1 calls experience.
• Experience supervising dispatch staff and ensuring operational continuity.

Responsibilities

• Oversee dispatching of emergency response personnel and calls.
• Train and supervise operators, monitor radio and telephone traffic.
• Perform quality reviews and employee evaluations for staff.
• Ensure compliance with policies and regulations across shifts.

Skills

Typing 35 wpm

Public safety dispatch

Communication skills

Education

High School diploma or GED

Tools

Computer Aided Dispatch (CAD) system

Land Mobile Radio network

Job description

Montgomery Personnel in Montgomery, AL seeks a Dispatch Supervisor to lead the emergency communications center. You will oversee operators, manage CAD dispatching, and ensure accurate response instructions during all shifts.

The role requires typing 35 wpm, strong communication skills, and at least 4 years in 911 dispatch or similar. This 24/7 position offers competitive benefits and paid time off.