Emergency Communications Training & Ops Manager

Montgomery Personnel; Montgomery, Northern (AL, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Paid leave

RSA retirement

Job summary

Montgomery Personnel is seeking a qualified Training and Programs Supervisor for the City of Montgomery Emergency Communications Department. The role develops, coordinates, implements, and manages training, quality control, public education, and recruiting programs while ensuring compliance with applicable rules and regulations.

The position supervises training division staff, oversees QA and improvement initiatives, and handles administrative duties.

Qualifications

• Must have a high school diploma or equivalent and at least two years of progressively responsible experience in Public Safety emergency dispatching.
• At least two years of experience developing and conducting training programs, with supervisory experience.

Responsibilities

• Develop, coordinate, implement and manage training, quality control, public education, and recruiting programs.
• Oversee department-wide training programs and recruiting, supervise staff, and manage QA/improvement initiatives.
• Perform administrative duties and support the Director and Assistant Director on special projects.

Skills

Public safety training

Public education programs

Program coordination

Supervisory experience

Administrative skills

Education

High school diploma or equivalent

Job description

Montgomery Personnel is seeking a qualified Training and Programs Supervisor for the City of Montgomery Emergency Communications Department. The role develops, coordinates, implements, and manages training, quality control, public education, and recruiting programs while ensuring compliance with applicable rules and regulations.

The position supervises training division staff, oversees QA and improvement initiatives, and handles administrative duties.