Emergency Communications Call Taker (24/7)

National Public Safety Careers; Arlington Township (SD); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers in Arlington, SD to respond to emergency calls, gather essential details, and relay information to dispatchers. Training will cover call-taking procedures and required certifications.

Candidates should have a high school diploma and strong listening, typing, and communication skills. Shifts may include nights, weekends, and overtime as operations require.

Qualifications

• High school diploma or equivalent required.
• Customer service or call-center experience helpful.
• Ability to follow structured procedures and maintain accuracy.

Responsibilities

• Answer incoming emergency calls and input data into systems.
• Confirm incident location and caller details.
• Use standardized questions to assess urgency.
• Relay information promptly to dispatch.
• Maintain calm, clear communication under pressure.
• Protect caller privacy and adhere to procedures.

Skills

Active listening

Typing speed

Clear communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks 911 Call Takers in Arlington, SD to respond to emergency calls, gather essential details, and relay information to dispatchers. Training will cover call-taking procedures and required certifications.

Candidates should have a high school diploma and strong listening, typing, and communication skills. Shifts may include nights, weekends, and overtime as operations require.