Emergency Call Taker — 24/7 Public Safety Dispatch

Public Safety Dispatch Network; Nunda Township (SD); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network seeks 911 Call Takers in Nunda, SD. You will handle incoming emergency lines, verify incident locations, and collect caller information while following established procedures. Training-verified roles may involve call-processing software and interdepartmental communication.

Candidates typically have a high school diploma and strong listening, typing, and verbal skills. Shifts can include nights, weekends, and overtime, with benefits varying by agency.

Qualifikationen

• Employers commonly require a high school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Jobbeschreibung

Public Safety Dispatch Network seeks 911 Call Takers in Nunda, SD. You will handle incoming emergency lines, verify incident locations, and collect caller information while following established procedures. Training-verified roles may involve call-processing software and interdepartmental communication.

Candidates typically have a high school diploma and strong listening, typing, and verbal skills. Shifts can include nights, weekends, and overtime, with benefits varying by agency.