Emergency Center Patient Access Specialist

Nutex Health, Inc.; Fort Smith (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k

Employee Stock Purchase Program

Job summary

Nutex Health, Inc. is seeking a Patient Services Representative for our Emergency Center. You will greet patients and visitors, handle front desk operations, and support registration, scheduling, and check-in/out processes with professional care and confidentiality.

The role emphasizes excellent customer service, accurate data entry, insurance verification, and collaboration with clinical staff to ensure a smooth patient experience in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Minimum of two years of experience as a PSR in a hospital, ER, urgent care, or clinical setting preferred.
• Experience with patient registration, scheduling, and insurance verification preferred.
• Strong customer service, communication, and organizational skills.
• Ability to maintain confidentiality and comply with HIPAA regulations.

Responsibilities

• Greet patients, visitors, and vendors professionally and welcomingly.
• Enter patient demographics, insurance, and medical information accurately.
• Verify patient identity and secure signatures and documentation.
• Direct patients to appropriate departments or personnel and answer calls.
• Maintain logs, records, and patient information per procedures.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Multitasking

Education

High School Diploma or GED

Tools

EMR systems

Basic computer applications

Job description

Nutex Health, Inc. is seeking a Patient Services Representative for our Emergency Center. You will greet patients and visitors, handle front desk operations, and support registration, scheduling, and check-in/out processes with professional care and confidentiality.

The role emphasizes excellent customer service, accurate data entry, insurance verification, and collaboration with clinical staff to ensure a smooth patient experience in a fast-paced environment.