ER Patient Access Specialist

Nutex Health, Inc.; Jackson, Northern (MS, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Nutex Health is seeking a Patient Services Representative to support the Emergency Center's check-in/check-out process. The role requires strong communication, organizational skills, and a commitment to patient confidentiality and safety.

You will help maintain a smooth workflow in a fast-paced environment. The position emphasizes accurate registration and scheduling in ER settings, collaboration with physicians and staff, and adherence to hospital policies.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience as a Patient Access Representative in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting, and scheduling in ER setting preferred.

Responsibilities

• Front Desk Operations: Greet patients and guests with a cheerful demeanor; direct services and collect demographic information; ensure proper signatures for billing accuracy; manage phone inquiries and logs; maintain supplies and a welcoming environment.
• Financial Responsibilities: Collect payments via cash, checks, and credit card for co-pays; maintain an accurate financial ledger; perform daily reconciliation.
• Facility Cleanliness: Assist in maintaining cleanliness of the facility, including patient areas and restrooms.
• Communication Skills: Interact courteously with patients, families, physicians, and team members; uphold Emergency Center values.
• Professional Development: Attend monthly staff meetings and participate in performance improvement activities.
• Other Duties: Assist management with additional tasks or projects as assigned.

Skills

Communication skills

EMR proficiency

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Nutex Health is seeking a Patient Services Representative to support the Emergency Center's check-in/check-out process. The role requires strong communication, organizational skills, and a commitment to patient confidentiality and safety.

You will help maintain a smooth workflow in a fast-paced environment. The position emphasizes accurate registration and scheduling in ER settings, collaboration with physicians and staff, and adherence to hospital policies.