Emergency Call Taker — Start Your Public Safety Impact

National Public Safety Careers; Plymouth Township (OH); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid leave

Continuing training

Résumé du poste

National Public Safety Careers is seeking 911 Call Takers for Plymouth, OH. The position involves handling emergency and nonemergency lines, confirming location and caller details, and entering information into dispatch software. Training and certification are required before performing duties.

A background check and assessments are part of the process, with shift work including nights and weekends common. Candidates should have a high school diploma, strong listening and typing skills, and the

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures and pass required assessments.
• Experience in customer service or public safety is helpful but not always required.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Connaissances

Active listening

Typing

Verbal communication

Formation

High school diploma or equivalent

Outils

Dispatch software

Description du poste

National Public Safety Careers is seeking 911 Call Takers for Plymouth, OH. The position involves handling emergency and nonemergency lines, confirming location and caller details, and entering information into dispatch software. Training and certification are required before performing duties.

A background check and assessments are part of the process, with shift work including nights and weekends common. Candidates should have a high school diploma, strong listening and typing skills, and the