Emergency Call Taker — Start Your Public Safety Career

National Public Safety Careers; Morrisville (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Morrisville, MO. You will answer emergency lines, verify location, and document details to support dispatch operations.

Requirements include a high school diploma and strong listening, typing, and communication skills. Roles involve shift work, potential nights/weekends, and ongoing training with eligible benefits such as health insurance and paid leave.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication.
• Ability to follow structured procedures; some vacancies accept without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward information promptly to dispatch.
• Provide pre-arrival instructions within training boundaries.
• Adhere to language-access and accessibility resources when needed.

Skills

Active listening

Typing

Verbal communication

Education

High School Diploma

Job description

National Public Safety Careers is seeking 911 Call Takers for Morrisville, MO. You will answer emergency lines, verify location, and document details to support dispatch operations.

Requirements include a high school diploma and strong listening, typing, and communication skills. Roles involve shift work, potential nights/weekends, and ongoing training with eligible benefits such as health insurance and paid leave.