Emergency Call Taker: Start Your 911 Career in Logan

Regional 911 Intake Solutions; Logan (OH); Presencial; USD 38.000 - 60.000; Jornada completa

Descripción de la vacante

Regional 911 Intake Solutions in Logan, Ohio seeks 911 Call Takers to join a fast paced, critical role handling emergency and nonemergency calls. You will verify locations, collect caller data, and document details in dispatch software while adhering to established procedures.

Training and certifications are required before performing duties. Work may involve shift rotations to cover 24/7 operations; applicants should be prepared for a public safety environment with strong listening and

Formación

• High school diploma or GED required.
• Strong listening and typing skills.
• Ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller details
• Use approved questions to determine urgency
• Enter accurate information into call-processing software
• Forward incident information to the appropriate dispatch function
• Provide pre-arrival guidance only when trained and certified

Conocimientos

Active listening

Typing

Clear verbal communication

Following procedures

Educación

High school diploma or GED

Descripción del empleo

Regional 911 Intake Solutions in Logan, Ohio seeks 911 Call Takers to join a fast paced, critical role handling emergency and nonemergency calls. You will verify locations, collect caller data, and document details in dispatch software while adhering to established procedures.

Training and certifications are required before performing duties. Work may involve shift rotations to cover 24/7 operations; applicants should be prepared for a public safety environment with strong listening and