Emergency Call Taker - Start a Public Safety Career

National Public Safety Careers; Arcadia (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks skilled 911 Call Takers in Arcadia, LA. The role involves answering emergency lines, confirming locations, and relaying information to dispatch teams, with attention to accuracy and caller safety.

Candidates should have a high school diploma or GED, strong listening skills, and the ability to follow structured procedures. Training, shift work, and potential overtime are typical in this fast-paced environment.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and clear verbal communication.
• Ability to follow structured procedures and assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Education

High School Diploma or GED

Job description

National Public Safety Careers seeks skilled 911 Call Takers in Arcadia, LA. The role involves answering emergency lines, confirming locations, and relaying information to dispatch teams, with attention to accuracy and caller safety.

Candidates should have a high school diploma or GED, strong listening skills, and the ability to follow structured procedures. Training, shift work, and potential overtime are typical in this fast-paced environment.