Arcadia 911 Call Taker - Start a Public Safety Career

National Public Safety Careers; Arcadia (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is recruiting 911 call takers for opportunities in Arcadia, Kansas. The role involves handling emergency and non-emergency lines, confirming locations and contact details, and documenting information for dispatch teams.

Successful candidates typically have a HS diploma and strong listening, typing, and communication skills. Training, certifications, and scheduling may vary by agency, with benefits including health insurance and paid leave.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening and data-entry skills are essential.
• Good verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact information.
• Use approved questions to assess nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Assist distressed callers with essential guidance within training.
• Access language-access resources when needed.
• Provide pre-arrival instructions only when authorized.

Skills

Listening comprehension

Accurate typing

Verbal communication

Structured procedures

Education

High school diploma or GED

Job description

National Public Safety Careers is recruiting 911 call takers for opportunities in Arcadia, Kansas. The role involves handling emergency and non-emergency lines, confirming locations and contact details, and documenting information for dispatch teams.

Successful candidates typically have a HS diploma and strong listening, typing, and communication skills. Training, certifications, and scheduling may vary by agency, with benefits including health insurance and paid leave.