Emergency Call Taker — Public Safety Support

National Public Safety Careers; Tillamook (OR); Presencial; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Descripción de la vacante

National Public Safety Careers is seeking a 911 Call Taker in Nehalem, Oregon. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details in dispatch software. Training and certification will be provided as part of the employment process.

Successful candidates typically have strong listening skills, accurate typing, and clear verbal communication, with a willingness to follow structured procedures and complete required screenings.

Formación

• Requires a high school diploma or recognized equivalent.
• Customer service or call-center experience is helpful but not required for all vacancies.
• Strong listening, accurate typing, and clear verbal communication are essential.

Responsabilidades

• Answer incoming emergency and nonemergency calls; confirm incident details.
• Enter information into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function promptly.
• Provide guidance to callers within training and certification.

Conocimientos

Active listening

Typing

Verbal communication

Structured procedures

Educación

High School Diploma or equivalent

Herramientas

Dispatch/call-processing software

Descripción del empleo

National Public Safety Careers is seeking a 911 Call Taker in Nehalem, Oregon. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details in dispatch software. Training and certification will be provided as part of the employment process.

Successful candidates typically have strong listening skills, accurate typing, and clear verbal communication, with a willingness to follow structured procedures and complete required screenings.