911 Call Taker – Start a Public Safety Career (Training Provided)

Public Safety Dispatch Network; Seaside (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Safety Dispatch Network seeks 911 Call Takers in Seaside, OR. The role involves handling emergency and nonemergency calls, verifying locations and contact details, and documenting information for dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and certifications will be completed as part of the onboarding process.

Qualifications

• Employers commonly require a high school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Identify the nature and urgency of the situation using approved questions.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential instructions within training.

Skills

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or GED

Job description

Public Safety Dispatch Network seeks 911 Call Takers in Seaside, OR. The role involves handling emergency and nonemergency calls, verifying locations and contact details, and documenting information for dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and certifications will be completed as part of the onboarding process.