Emergency Call Taker — Make a Life-Saving Impact

Public Safety Dispatch Network; Wisconsin; Presencial; USD 36.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Descripción de la vacante

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in McFarland, Wisconsin. This role involves handling emergency and nonemergency lines, confirming incident locations, and documenting information for dispatch coordination.

You will follow structured procedures and use approved scripts to determine urgency while maintaining caller privacy. Successful candidates typically have a high school diploma or equivalent and strong listening, typing, and verbal communication abilities.

Formación

• Strong listening comprehension is required.
• Accurate typing and data entry skills are essential.
• Clear verbal communication with callers and team members is mandatory.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.

Conocimientos

Listening comprehension

Typing accuracy

Verbal communication

Educación

High school diploma or equivalent

Herramientas

Dispatch software

Descripción del empleo

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in McFarland, Wisconsin. This role involves handling emergency and nonemergency lines, confirming incident locations, and documenting information for dispatch coordination.

You will follow structured procedures and use approved scripts to determine urgency while maintaining caller privacy. Successful candidates typically have a high school diploma or equivalent and strong listening, typing, and verbal communication abilities.