Emergency Call Taker — Frontline Public Safety

National Public Safety Careers; Marlboro Township (NJ); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continued training

Descripción de la vacante

National Public Safety Careers is highlighting 911 Call Taker opportunities in Morganville, NJ. The role involves handling emergency and non-emergency lines, verifying locations, and collecting caller details while using approved questions to classify urgency.

Training and certification guide the responsibilities, with patient interaction and data-entry critical to safety communications. Applicants should possess a high school diploma or equivalent and strong listening, typing, and verbal

Formación

• High school diploma or equivalent is commonly required.
• Strong listening and data-entry skills are essential.
• Clear verbal communication and following structured procedures are required.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions only within training scope.

Conocimientos

Listening

Typing

Verbal communication

Procedural adherence

Educación

High school diploma or equivalent

Descripción del empleo

National Public Safety Careers is highlighting 911 Call Taker opportunities in Morganville, NJ. The role involves handling emergency and non-emergency lines, verifying locations, and collecting caller details while using approved questions to classify urgency.

Training and certification guide the responsibilities, with patient interaction and data-entry critical to safety communications. Applicants should possess a high school diploma or equivalent and strong listening, typing, and verbal