Emergency Call Taker — Frontline Crisis Support (Latta, SC)

National Public Safety Careers; Latta (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Latta, South Carolina. This role involves handling emergency and nonemergency calls, confirming incident details, and documenting information for dispatch personnel in a public safety environment.

Applicants typically need a high school diploma or equivalent, strong listening and data-entry skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening and data-entry skills essential.
• Ability to follow structured procedures and use dispatch systems.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening

Typing

Verbal communication

Procedural follow-through

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Latta, South Carolina. This role involves handling emergency and nonemergency calls, confirming incident details, and documenting information for dispatch personnel in a public safety environment.

Applicants typically need a high school diploma or equivalent, strong listening and data-entry skills, and the ability to follow structured procedures.