Emergency Call Taker — Frontline 24/7 Lifesaving Role

National Public Safety Careers; Oakdale (NY); Presencial; USD 42 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Resumo da oferta

National Public Safety Careers is seeking 911 Call Takers for Oakdale, NY. Call takers are the first point of contact during emergencies and will gather essential details to guide responders.

Responsibilities include answering calls, confirming incident location, collecting caller information, and entering data into dispatch software. Training and certifications will be provided as required.

Qualificações

• High school diploma or equivalent required.
• Customer service or call-center experience helpful.
• Strong listening, typing, and clear verbal communication.
• Ability to follow structured procedures and use dispatch software.

Responsabilidades

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller contact info.
• Enter details into call-processing or dispatch software.
• Provide pre-arrival instructions within training.

Conhecimentos

Customer service

Listening comprehension

Typing

Verbal communication

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

National Public Safety Careers is seeking 911 Call Takers for Oakdale, NY. Call takers are the first point of contact during emergencies and will gather essential details to guide responders.

Responsibilities include answering calls, confirming incident location, collecting caller information, and entering data into dispatch software. Training and certifications will be provided as required.