Emergency Call Taker & Dispatcher (24/7)

National Public Safety Careers; Sykeston (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking dedicated 911 Call Takers for opportunities in Sykeston, ND. You will handle emergency and nonemergency lines, ask focused questions, confirm locations, and accurately document information for dispatch teams.

The role typically requires a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Assist distressed callers and provide pre-arrival instructions within training

Skills

Listening

Typing

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking dedicated 911 Call Takers for opportunities in Sykeston, ND. You will handle emergency and nonemergency lines, ask focused questions, confirm locations, and accurately document information for dispatch teams.

The role typically requires a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.