Emergency Call Taker: 24/7 Public Safety Support

Regional 911 Intake Solutions; Speedwell (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Speedwell, VA seeks a 911 Call Taker to handle emergency and nonemergency calls, verify locations and caller details, and document information in dispatch software. You will follow approved questions to identify urgency and forward data promptly to the proper dispatch function.

Applicants should have a high school diploma, good listening and typing skills, and the ability to follow structured procedures.

Qualifications

• Employers commonly require a high school diploma or recognized equivalent.
• Successful candidates need strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.

Skills

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Speedwell, VA seeks a 911 Call Taker to handle emergency and nonemergency calls, verify locations and caller details, and document information in dispatch software. You will follow approved questions to identify urgency and forward data promptly to the proper dispatch function.

Applicants should have a high school diploma, good listening and typing skills, and the ability to follow structured procedures.