Emergency Call Taker - 24/7 Public Safety Support

Regional 911 Intake Solutions; Remsenburg-Speonk (NY); Presencial; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

Regional 911 Intake Solutions in Remsenburg, NY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, document information, and confirm where help is needed.

The role requires listening, accurate typing, and clear communication; duties include handling calls, entering data, and coordinating with dispatch. Training and certifications provided; shift work, weekends and overtime may apply.

Formación

• High school diploma or recognized equivalent.
• Customer service or public safety experience helpful.
• Some vacancies accept applicants without dispatch experience.
• Strong listening, accurate typing, clear verbal communication.

Responsabilidades

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller's callback.
• Enter details into call-processing software.
• Forward incident information to dispatch.
• Provide pre-arrival instructions only within training.

Conocimientos

Listening skills

Typing speed

Verbal communication

Procedural compliance

Educación

High school diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions in Remsenburg, NY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, document information, and confirm where help is needed.

The role requires listening, accurate typing, and clear communication; duties include handling calls, entering data, and coordinating with dispatch. Training and certifications provided; shift work, weekends and overtime may apply.