Emergency Call Taker — 24/7 Public Safety Role

Public Safety Dispatch Network; Lyndell (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network in Lyndell, PA is seeking 911 Call Takers to be the first point of contact for emergency callers. You will gather essential details, ask focused questions, and document information to support responders.

Successful candidates bring strong listening, accurate typing, and clear verbal communication, with training in call-taking and access to required certifications. The role may require shift work, including nights and weekends.

Qualifications

• High school diploma or equivalent required or preferred.
• Customer service or call-center experience helpful.

Responsibilities

• Answer incoming emergency and nonemergency calls
• Confirm incident location and caller information
• Enter details into call-processing software
• Forward information to dispatch promptly
• Follow established procedures and scripts

Job description

Public Safety Dispatch Network in Lyndell, PA is seeking 911 Call Takers to be the first point of contact for emergency callers. You will gather essential details, ask focused questions, and document information to support responders.

Successful candidates bring strong listening, accurate typing, and clear verbal communication, with training in call-taking and access to required certifications. The role may require shift work, including nights and weekends.