Emergency Call Taker (24/7 Dispatch)

Public Safety Dispatch Network; Peach Orchard (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Peach Orchard, AR. This role involves answering emergency and nonemergency lines, confirming locations, and documenting details using dispatch software.

Training and certification are required for providing pre-arrival instructions. Ideal candidates have strong listening skills, accurate typing, and clear verbal communication, with the ability to work rotating shifts in a 24-hour operations environment.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and clear verbal communication essential.
• Ability to follow structured procedures and complete assessments as required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software and forward information promptly.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma

Job description

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Peach Orchard, AR. This role involves answering emergency and nonemergency lines, confirming locations, and documenting details using dispatch software.

Training and certification are required for providing pre-arrival instructions. Ideal candidates have strong listening skills, accurate typing, and clear verbal communication, with the ability to work rotating shifts in a 24-hour operations environment.