Emergency 911 Call Taker — Start Your Public Safety Career

Regional 911 Intake Solutions; Shamokin (Northumberland County); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descripción de la vacante

Regional 911 Intake Solutions is seeking 911 Call Takers for Shamokin, PA. You will answer emergency and nonemergency lines, verify locations, and record details for dispatch.

Applicants typically have a high school diploma and strong listening, typing, and clear communication skills. Training and certifications are provided as part of the role, with varied shifts and potential overtime.

Formación

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Experience in customer service or public safety is helpful but not always required.

Responsabilidades

• Answer incoming calls and nonemergency lines
• Confirm incident location and caller information
• Use approved questions to assess urgency
• Enter details into call-processing or dispatch software
• Forward information promptly to dispatch
• Provide pre-arrival instructions within training scope

Conocimientos

Listening skills

Typing speed

Verbal communication

Procedural adherence

Educación

High school diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions is seeking 911 Call Takers for Shamokin, PA. You will answer emergency and nonemergency lines, verify locations, and record details for dispatch.

Applicants typically have a high school diploma and strong listening, typing, and clear communication skills. Training and certifications are provided as part of the role, with varied shifts and potential overtime.