Emergency 911 Call Taker — Start a Crucial Public Service

National Public Safety Careers; Fort Thompson (SD); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

National Public Safety Careers seeks an on-site 911 Call Taker in Fort Thompson, SD. You will answer emergency and nonemergency lines, verify location and callback details, and enter information into dispatch software. Training ensures you provide pre-arrival instructions and follow established procedures.

The role emphasizes listening, accurate typing, and clear verbal communication, with credentials and background checks as part of the process.

Formación

• High school diploma or recognized equivalent.
• Previous customer service or public safety experience helpful, but some vacancies accept applicants without dispatch experience.

Responsabilidades

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller's callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training and certification.

Conocimientos

Active listening

Accurate typing

Clear verbal communication

Educación

High school diploma

Descripción del empleo

National Public Safety Careers seeks an on-site 911 Call Taker in Fort Thompson, SD. You will answer emergency and nonemergency lines, verify location and callback details, and enter information into dispatch software. Training ensures you provide pre-arrival instructions and follow established procedures.

The role emphasizes listening, accurate typing, and clear verbal communication, with credentials and background checks as part of the process.