Emergency 911 Call Taker: Launch Your Public Safety Career

National Public Safety Careers; Wysox Township (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks a 911 Call Taker in Wysox, PA. You will answer emergency and nonemergency lines, verify incident locations, and document details for dispatch teams. Strong listening and typing skills, plus clear communication, are essential.

Training and certifications will be provided as part of the role. Typical duties include following structured procedures, working with approved systems, and meeting eligibility and background checks set by the agency.

Qualifications

• High school diploma or recognised equivalency is commonly required.
• Previous customer service or call-center experience may help.
• Strong listening, typing accuracy, and clear verbal communication needed.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm location and caller’s callback information for accurate dispatch.
• Enter details into call-processing or dispatch software and forward to the appropriate unit.

Skills

Typing

Active listening

Communication

Education

High school diploma or GED

Job description

National Public Safety Careers seeks a 911 Call Taker in Wysox, PA. You will answer emergency and nonemergency lines, verify incident locations, and document details for dispatch teams. Strong listening and typing skills, plus clear communication, are essential.

Training and certifications will be provided as part of the role. Typical duties include following structured procedures, working with approved systems, and meeting eligibility and background checks set by the agency.