Emergency 911 Call Taker – Launch Your Lifesaving Career

Public Safety Dispatch Network; Yucca Valley (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network is seeking a 911 Call Taker in Yucca Valley, CA to answer emergency lines, verify locations, and document details for responders. The role involves data entry into dispatch software and coordinating information with the appropriate unit.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and excellent verbal communication. Training and certifications will be provided as required.

Qualifications

• Requires clear listening comprehension and ability to follow structured procedures.
• Strong typing and accurate data entry skills.
• Effective verbal communication with callers and responders.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions within training boundaries.
• Use language-access resources when needed.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking a 911 Call Taker in Yucca Valley, CA to answer emergency lines, verify locations, and document details for responders. The role involves data entry into dispatch software and coordinating information with the appropriate unit.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and excellent verbal communication. Training and certifications will be provided as required.